1. Introduction

LuminArt Courses (“LuminArt”, “we”) is committed to protecting your privacy. This Policy describes how we handle information in connection with our website, services, and communications.

“Personal data” means information that can identify you directly or indirectly. Some data may be considered “sensitive” under certain laws; where we process such data, we use appropriate protections and only when allowed.

2. Data We Collect

We may collect the following categories of information, depending on how you interact with us:

• Account data: name, account identifiers, login method, course enrollment and progress.
• Contact details: email address, billing address (if provided), support messages.
• Transaction data: purchase records, invoices, and payment status. Payment card details are typically processed by a payment provider rather than stored by us.
• Usage analytics: pages viewed, feature usage, session timing, approximate region, device/browser signals (subject to cookie preferences).
• Technical data: IP address, security logs, diagnostic and performance events for protecting the service.

We collect data when you provide it to us (e.g., creating an account), when you use the service (e.g., progress tracking), and when you communicate with our support team.

3. Purpose of Processing

We process information for the following purposes:

4. Cookies

We use cookies and similar technologies to enable core functionality, remember preferences, and (if you consent) measure usage to improve the service.

• Strictly necessary: required for core site features (e.g., security, session management).
• Preferences: stores choices such as theme selection.
• Analytics (optional): helps us understand how the site is used, subject to your consent.

You can manage preferences through the cookie banner. If you later want to change your decision, use the “Cookie preferences” button in the banner or open it again from the site footer where available.

5. Sharing

We do not sell personal data. We may share limited information with trusted service providers (“processors”) that help us run the platform (e.g., hosting, payments, email delivery, customer support tools) under confidentiality and data protection obligations.

We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction (e.g., merger), subject to applicable legal safeguards.

6. International Transfers

Data may be processed in countries outside your region. Where required, we use safeguards such as contractual protections and assessments designed to maintain an adequate level of protection.

7. Retention

We retain information for as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary by data category and context (e.g., support tickets vs. billing records). When data is no longer required, we delete or anonymize it, or store it securely until deletion is feasible.

8. Your Rights

Depending on your location, you may have rights relating to your personal data, such as:

• Access to the information we hold about you.
• Rectification of inaccurate or incomplete information.
• Erasure (deletion) in certain circumstances.
• Restriction or objection to processing where applicable.
• Portability of certain information in a structured format.
• Withdraw consent where processing is based on consent.

To exercise rights, contact us using the details below. We may need to verify your identity before fulfilling requests.

9. Contact

Email: [email protected] or [email protected].

Phone: +1 415 555 0198.

10. Updates

We may update this Policy from time to time. Changes will be posted on this page and reflected by the “Last updated” date.